Privacy Policy and Information Usage Policy.
We take our customer’s privacy seriously and we will only collect, record, hold, store, disclose, transfer and use your personal information as outlined below.
Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information, which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you.
We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected. Currently records are kept for a period of 10 years in order to meet requirements for financial reporting with regards to taxation.
You can visit the Website and browse without having to provide personal details. During your visit to the Website you remain anonymous and at no time can we identify you unless you have an account on the Website and log on with your user name and password.
If you have any comments, suggestions or complaints, you may contact us at helpcenter@platinumlist.net.
Purpose of Collection and Use of Personal Information
Platinumlist collects your personal information in order to process your order for Ticket(s) sold on the site. The personal information provided enables Platinumlist to personalize the electronic ticket with the name of the purchaser making it a more secure form of entry. The additional information collected may be needed to identify Customers in the case of disputed entry (e.g. where a duplicate ticket has been used) or in the case where a refund needs to be issued, or in the case where we need to contact Customers to advise them of any changes to an event.
Some of the personal information collected is required to pass the security checks made by the credit card processing companies or banks when an online transaction is made.
Some limited additional information which we collect helps us to analyse which events appeal to which Customer groups, enabling us to target our messaging regarding events more efficiently, and to market future Events to Customers.
Collection of Personal Information
Platinumlist shall be a personal information collection and management unit of customers under all the hereof conditions and the regulation of law.
Address: 31A, Nguyen Dinh Chieu, Da Kao Ward, District 01, Ho Chi Minh City
When you create a Platinumlist account, or otherwise provide us with your personal information through the Website, the personal information we collect may include your:
• Name
• Address
• Email Address
• Contact Number
• Mobile Number
• Date of Birth
• Nationality
• Information about your preferences for receipt of information, including newsletters, events of interest, types of events of interest.
You must only submit to us, our authorised agent or the Website, information which is accurate and not misleading and you must keep it up to date and inform us of changes (more information below in the section Updating Your Personal Information). We reserve the right to request for documentation to verify the information provided by you.
We will only be able to collect your personal information if you voluntarily submit the information to us. If you choose not to submit your personal information to us or subsequently withdraw your consent to our use of your personal information, we may not be able to provide you with our Services. You may access and update your personal information submitted to us at any time as described below in the section Updating Your Personal Information.
If you provide personal information of any third party to us, we assume that you have obtained the required consent from the relevant third party to share and transfer his/her personal information to us.
If you sign up for Platinumlist using your social media account or link your Platinumlist account to your social media account or use certain other Platinumlist social media features, we may access information about you which you have voluntarily provided under your social media provider in accordance with the provider's policies and we will manage your personal data which we have collected in accordance with Platinumlist’s privacy policy.
Use and Disclosure of Personal Information
The personal information we collect from you will be used, or shared with third parties (including related companies, third party service providers, and third party sellers), for some or all of the following purposes:
• To facilitate your use of the Services (as defined in the Terms of Use) and/or access to the Website;
• To process orders you submit through the Website, whether the products are sold by Platinumlist or a third party seller. Payments that you make through the Website for products, whether sold by Platinumlist or a third party seller, will be processed by our authorized agent(s);
• To deliver the products you have purchased through the Website, whether sold by Platinumlist or a third party seller. We may pass your personal information on to a third party in order to make delivery of the product to you (for example to our courier or supplier);
• To update you on the delivery of the products and for customer support purposes;
• To compare information, and verify with third parties in order to ensure that the information is accurate;
• Further, we will use the information you provide to administer your account (if any) with us; verify and carry out financial transactions in relation to payments you make online; audit the downloading of data from the Website; improve the layout and/or content of the pages of the Website and customise them for users; identify visitors on the Website; carry out research on our users’ demographics and behaviour; provide you with information we think you may find useful or which you have requested from us, including information about our or third party sellers’ products and services, provided you have indicated that you have not objected to being contacted for these purposes;
• When you register an account with Platinumlist or otherwise provide us with your personal information through the Website, we will also use your personal information to send you marketing and/or promotional materials about our or third party sellers’ products and services from time to time. You can unsubscribe from receiving marketing information at any time by using the unsubscribe function within the electronic marketing material. We may use your contact information to send newsletters from us and from our related companies; and
• In exceptional circumstances Platinumlist may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes, or for fulfillment of legal and regulatory requirements and requests.
Platinumlist may share your personal information with third parties and our affiliates for the abovementioned purposes, specifically, completing a transaction with you, managing your account and our relationship with you, marketing and fulfilling any legal or regulatory requirements and requests as deemed necessary by Platinumlist. In sharing your personal information with them, we endeavor to ensure that the third parties and our affiliates keep your personal information secure from unauthorised access, collection, use, disclosure, or similar risks and retain your personal information only for as long as they need your personal information to achieve the abovementioned purposes.
In disclosing or transferring your personal information to third parties and our affiliates located overseas, Platinumlist take steps to ensure that the receiving jurisdiction has in place a standard of protection accorded to personal information that is comparable to the protection under or up to the standard of the laws on data privacy.
Commitment of Confidentiality Guarantee
Platinumlist commits that it will keep your personal data confidential at all times and will not share it with any third parties other than in the circumstances detailed above in the section Use and Disclosure of Personal Information. For any other usage not detailed in the sectionUse and Disclosure of Personal InformationPlatinumList will seek and obtain your permission in advance.
Platinumlist does not engage into the business of selling customers’ personal information to third parties.
Withdrawal of Consent
You may communicate your objection to our on-going use and/or disclosure of your personal information for any of the purposes and in the manner as stated above at any time by contacting us at our e-mail address helpcenter@platinumlist.net.
Please note that if you communicate your objection to our use and/or disclosure of your personal information for the purposes and in the manner as stated above, depending on the nature of your objection, we may not be in a position to continue to provide our products or services to you or perform on any contract we have with you. Our legal rights and remedies are expressly reserved in such event.
Updating Your Personal Information
You can update your personal information anytime by accessing your account on the Platinumlist Website. If you do not have an account with us, you can do so by creating one on the Website.
To update your personal details login to your account on the Website. Click on your User account image or graphic at the top of the website. This will open your user options. Select “My Details” to change any of your personal contact details. Make the changes and ensure you select “Save” to ensure your changes have been updated.
If you wish to update your marketing preferences please log into your account on the Website. Click on your User account image or graphic at the top of the website. This will open your user options. Select “Notification” to either select or de-select what types of notifications you wish to receive. Make the changes you require and ensure you select “Save Changes” to ensure your changes have been updated.
We take steps to share the updates to your personal information with third parties and our affiliates with whom we have shared your personal information if your personal information is still necessary for the above stated purposes.
Accessing Your Personal Information
If you would like to view the personal information we have on you or inquire about the ways in which your personal information has been or may have been used or disclosed by Platinumlist within the past year, please contact us at helpcenter@platinumlist.net. We reserve the right to charge a reasonable administrative fee for retrieving your personal information records.
If you have an account with Platinumlist, you may access details of your orders by logging into your account on the Website. Here you can view the details of your orders and administer your address details, bank details and any newsletter to which you may have subscribed. You undertake to treat your Platinumlist username, password and order details confidentially and not make it available to unauthorised third parties. We cannot assume any liability for misuse of your Platinumlist username, password or order details, except as stated in the Terms of Use.
Security of Your Personal Information
Platinumlist ensures that all information collected will be safely and securely stored. We protect your personal information by:
• Restricting access to personal information
• Maintaining technology products to prevent unauthorised computer access
• Securely destroying your personal information when it is no longer needed for any legal or business purpose
Platinumlist uses 128-bit SSL (secure sockets layer) encryption technology when processing your financial details, which is the industry standard.
If you believe that your privacy has been breached by Platinumlist, please contact us at our e-mail address below.
Your password is the key to your account. Please use unique numbers, letters and special characters, and do not share your Platinumlist password with anyone. If you do share your password with others, you will be responsible for all actions taken in the name of your account and the consequences. If you lose control of your password, you may lose substantial control over your personal information and other information submitted to Platinumlist. You could also be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason or if you have grounds to believe that your password has been compromised, you should immediately contact us and change your password. You are reminded to log off of your account and close the browser when finished using a shared computer.
Platinumlist operates a two-step authentication process to ensure extra security to protect your account. As well as Customers having to login with a Username and Password, Customers receive a one-time-use Code by SMS to their registered mobile which is required to be entered in order to complete the account login process.
Minors
Platinumlist does not sell products for purchase by children. If you are under 18 years old, you may use our website only with the involvement of a parent or guardian.
Collection of Computer Data
Platinumlist or our authorized service providers may use cookies, web beacons, and other similar technologies for storing information to help provide you with a better, faster, safer and personalized experience when you use the Services and/or access the Website.
When you visit Platinumlist, our company servers will automatically record information that your browser sends whenever you visit a website. This data may include:
• Your computer's IP address
• Browser type
• Webpage you were visiting before you came to our Website
• The pages within the Website which you visit
• The time spent on those pages, items and information searched for on the Website, access times and dates, and other statistics.
This information is collected for analysis and evaluation in order to help us improve our website and the services and products we provide.
Cookies are small text files (typically made up of letters and numbers) placed in the memory of your browser or device when you visit a website or view a message. They allow us to recognize a particular device or browser and help us to personalize the content to match your preferred interests more quickly, and to make our Services and Website more convenient and useful to you.
You may be able to manage and delete cookies through your browser or device settings. For more information on how to do so, visit the help material of your browser or device.
Web beacons are small graphic images that may be included on our Service and the Website. They allow us to count users who have viewed these pages so that we can better understand your preference and interests.
No Spam, Spyware, or Virus
Spam, spyware or virus is not allowed on Website. Please set and maintain your communication preferences so that we send communications to you as you prefer. You are not licensed or otherwise allowed to add other users (even a user who has purchased an item from you) to your mailing list (email or physical mail) without their express consent. You should not send any messages which contain spam, spyware or virus via the Website. If you would like to report any suspicious messages, please contact us at helpcenter@platinumlist.net.
Changes to the Privacy Policy and Data Usage Policy
Platinumlist shall regularly review the sufficiency of this Privacy Policy. We reserve the right to modify and change the Privacy Policy at any time. Any changes to this policy will be published on the Website.
Platinumlist's Right
You acknowledge and agree that Platinumlist has the right to disclose your personal information to any legal, regulatory, governmental, tax, law enforcement or other authorities or the relevant right owners, if Platinumlist has reasonable grounds to believe that disclosure of your personal information is necessary for the purpose of meeting any obligations, requirements or arrangements, whether voluntary or mandatory, as a result of cooperating with an order, an investigation and/or a request of any nature by such parties. To the extent permissible by applicable law, you agree not to take any action and/or waive your rights to take any action against Platinumlist for the disclosure of your personal information in these circumstances.
Contacting Platinumlist
If you wish to withdraw your consent to our use of your personal information, request access and/or correction of your personal information, have any queries, comments or concerns, or require any help on technical or cookie-related matters, please feel free to contact us via helpcenter@platinumlist.net.
Platinumlist will not deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctioned countries.
The merchant is CÔNG TY TNHH PLATINUMLIST/PlatinumList LLC and is domiciled at 31A Nguyen Dinh Chieu, Dakao Ward, District 01, Ho Chi Mihn City, Vietnam. The owner is Vassiliy Anatoli who may be contacted at vas@platinumlist.net or on +971 4 4573212.
Privacy Policy and Information Usage Policy.
We take our customer’s privacy seriously and we will only collect, record, hold, store, disclose, transfer and use your personal information as outlined below.
Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information, which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you.
We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected. Currently records are kept for a period of 10 years in order to meet requirements for financial reporting with regards to taxation.
You can visit the Website and browse without having to provide personal details. During your visit to the Website you remain anonymous and at no time can we identify you unless you have an account on the Website and log on with your user name and password.
If you have any comments, suggestions or complaints, you may contact us at helpcenter@platinumlist.net.
Purpose of Collection and Use of Personal Information
Platinumlist collects your personal information in order to process your order for Ticket(s) sold on the site. The personal information provided enables Platinumlist to personalize the electronic ticket with the name of the purchaser making it a more secure form of entry. The additional information collected may be needed to identify Customers in the case of disputed entry (e.g. where a duplicate ticket has been used) or in the case where a refund needs to be issued, or in the case where we need to contact Customers to advise them of any changes to an event.
Some of the personal information collected is required to pass the security checks made by the credit card processing companies or banks when an online transaction is made.
Some limited additional information which we collect helps us to analyse which events appeal to which Customer groups, enabling us to target our messaging regarding events more efficiently, and to market future Events to Customers.
Collection of Personal Information
Platinumlist shall be a personal information collection and management unit of customers under all the hereof conditions and the regulation of law.
Address: 31A, Nguyen Dinh Chieu, Da Kao Ward, District 01, Ho Chi Minh City
When you create a Platinumlist account, or otherwise provide us with your personal information through the Website, the personal information we collect may include your:
• Name
• Address
• Email Address
• Contact Number
• Mobile Number
• Date of Birth
• Nationality
• Information about your preferences for receipt of information, including newsletters, events of interest, types of events of interest.
You must only submit to us, our authorised agent or the Website, information which is accurate and not misleading and you must keep it up to date and inform us of changes (more information below in the section Updating Your Personal Information). We reserve the right to request for documentation to verify the information provided by you.
We will only be able to collect your personal information if you voluntarily submit the information to us. If you choose not to submit your personal information to us or subsequently withdraw your consent to our use of your personal information, we may not be able to provide you with our Services. You may access and update your personal information submitted to us at any time as described below in the section Updating Your Personal Information.
If you provide personal information of any third party to us, we assume that you have obtained the required consent from the relevant third party to share and transfer his/her personal information to us.
If you sign up for Platinumlist using your social media account or link your Platinumlist account to your social media account or use certain other Platinumlist social media features, we may access information about you which you have voluntarily provided under your social media provider in accordance with the provider's policies and we will manage your personal data which we have collected in accordance with Platinumlist’s privacy policy.
Use and Disclosure of Personal Information
The personal information we collect from you will be used, or shared with third parties (including related companies, third party service providers, and third party sellers), for some or all of the following purposes:
• To facilitate your use of the Services (as defined in the Terms of Use) and/or access to the Website;
• To process orders you submit through the Website, whether the products are sold by Platinumlist or a third party seller. Payments that you make through the Website for products, whether sold by Platinumlist or a third party seller, will be processed by our authorized agent(s);
• To deliver the products you have purchased through the Website, whether sold by Platinumlist or a third party seller. We may pass your personal information on to a third party in order to make delivery of the product to you (for example to our courier or supplier);
• To update you on the delivery of the products and for customer support purposes;
• To compare information, and verify with third parties in order to ensure that the information is accurate;
• Further, we will use the information you provide to administer your account (if any) with us; verify and carry out financial transactions in relation to payments you make online; audit the downloading of data from the Website; improve the layout and/or content of the pages of the Website and customise them for users; identify visitors on the Website; carry out research on our users’ demographics and behaviour; provide you with information we think you may find useful or which you have requested from us, including information about our or third party sellers’ products and services, provided you have indicated that you have not objected to being contacted for these purposes;
• When you register an account with Platinumlist or otherwise provide us with your personal information through the Website, we will also use your personal information to send you marketing and/or promotional materials about our or third party sellers’ products and services from time to time. You can unsubscribe from receiving marketing information at any time by using the unsubscribe function within the electronic marketing material. We may use your contact information to send newsletters from us and from our related companies; and
• In exceptional circumstances Platinumlist may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes, or for fulfillment of legal and regulatory requirements and requests.
Platinumlist may share your personal information with third parties and our affiliates for the abovementioned purposes, specifically, completing a transaction with you, managing your account and our relationship with you, marketing and fulfilling any legal or regulatory requirements and requests as deemed necessary by Platinumlist. In sharing your personal information with them, we endeavor to ensure that the third parties and our affiliates keep your personal information secure from unauthorised access, collection, use, disclosure, or similar risks and retain your personal information only for as long as they need your personal information to achieve the abovementioned purposes.
In disclosing or transferring your personal information to third parties and our affiliates located overseas, Platinumlist take steps to ensure that the receiving jurisdiction has in place a standard of protection accorded to personal information that is comparable to the protection under or up to the standard of the laws on data privacy.
Commitment of Confidentiality Guarantee
Platinumlist commits that it will keep your personal data confidential at all times and will not share it with any third parties other than in the circumstances detailed above in the section Use and Disclosure of Personal Information. For any other usage not detailed in the sectionUse and Disclosure of Personal InformationPlatinumList will seek and obtain your permission in advance.
Platinumlist does not engage into the business of selling customers’ personal information to third parties.
Withdrawal of Consent
You may communicate your objection to our on-going use and/or disclosure of your personal information for any of the purposes and in the manner as stated above at any time by contacting us at our e-mail address helpcenter@platinumlist.net.
Please note that if you communicate your objection to our use and/or disclosure of your personal information for the purposes and in the manner as stated above, depending on the nature of your objection, we may not be in a position to continue to provide our products or services to you or perform on any contract we have with you. Our legal rights and remedies are expressly reserved in such event.
Updating Your Personal Information
You can update your personal information anytime by accessing your account on the Platinumlist Website. If you do not have an account with us, you can do so by creating one on the Website.
To update your personal details login to your account on the Website. Click on your User account image or graphic at the top of the website. This will open your user options. Select “My Details” to change any of your personal contact details. Make the changes and ensure you select “Save” to ensure your changes have been updated.
If you wish to update your marketing preferences please log into your account on the Website. Click on your User account image or graphic at the top of the website. This will open your user options. Select “Notification” to either select or de-select what types of notifications you wish to receive. Make the changes you require and ensure you select “Save Changes” to ensure your changes have been updated.
We take steps to share the updates to your personal information with third parties and our affiliates with whom we have shared your personal information if your personal information is still necessary for the above stated purposes.
Accessing Your Personal Information
If you would like to view the personal information we have on you or inquire about the ways in which your personal information has been or may have been used or disclosed by Platinumlist within the past year, please contact us at helpcenter@platinumlist.net. We reserve the right to charge a reasonable administrative fee for retrieving your personal information records.
If you have an account with Platinumlist, you may access details of your orders by logging into your account on the Website. Here you can view the details of your orders and administer your address details, bank details and any newsletter to which you may have subscribed. You undertake to treat your Platinumlist username, password and order details confidentially and not make it available to unauthorised third parties. We cannot assume any liability for misuse of your Platinumlist username, password or order details, except as stated in the Terms of Use.
Security of Your Personal Information
Platinumlist ensures that all information collected will be safely and securely stored. We protect your personal information by:
• Restricting access to personal information
• Maintaining technology products to prevent unauthorised computer access
• Securely destroying your personal information when it is no longer needed for any legal or business purpose
Platinumlist uses 128-bit SSL (secure sockets layer) encryption technology when processing your financial details, which is the industry standard.
If you believe that your privacy has been breached by Platinumlist, please contact us at our e-mail address below.
Your password is the key to your account. Please use unique numbers, letters and special characters, and do not share your Platinumlist password with anyone. If you do share your password with others, you will be responsible for all actions taken in the name of your account and the consequences. If you lose control of your password, you may lose substantial control over your personal information and other information submitted to Platinumlist. You could also be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason or if you have grounds to believe that your password has been compromised, you should immediately contact us and change your password. You are reminded to log off of your account and close the browser when finished using a shared computer.
Platinumlist operates a two-step authentication process to ensure extra security to protect your account. As well as Customers having to login with a Username and Password, Customers receive a one-time-use Code by SMS to their registered mobile which is required to be entered in order to complete the account login process.
Minors
Platinumlist does not sell products for purchase by children. If you are under 18 years old, you may use our website only with the involvement of a parent or guardian.
Collection of Computer Data
Platinumlist or our authorized service providers may use cookies, web beacons, and other similar technologies for storing information to help provide you with a better, faster, safer and personalized experience when you use the Services and/or access the Website.
When you visit Platinumlist, our company servers will automatically record information that your browser sends whenever you visit a website. This data may include:
• Your computer's IP address
• Browser type
• Webpage you were visiting before you came to our Website
• The pages within the Website which you visit
• The time spent on those pages, items and information searched for on the Website, access times and dates, and other statistics.
This information is collected for analysis and evaluation in order to help us improve our website and the services and products we provide.
Cookies are small text files (typically made up of letters and numbers) placed in the memory of your browser or device when you visit a website or view a message. They allow us to recognize a particular device or browser and help us to personalize the content to match your preferred interests more quickly, and to make our Services and Website more convenient and useful to you.
You may be able to manage and delete cookies through your browser or device settings. For more information on how to do so, visit the help material of your browser or device.
Web beacons are small graphic images that may be included on our Service and the Website. They allow us to count users who have viewed these pages so that we can better understand your preference and interests.
No Spam, Spyware, or Virus
Spam, spyware or virus is not allowed on Website. Please set and maintain your communication preferences so that we send communications to you as you prefer. You are not licensed or otherwise allowed to add other users (even a user who has purchased an item from you) to your mailing list (email or physical mail) without their express consent. You should not send any messages which contain spam, spyware or virus via the Website. If you would like to report any suspicious messages, please contact us at helpcenter@platinumlist.net.
Changes to the Privacy Policy and Data Usage Policy
Platinumlist shall regularly review the sufficiency of this Privacy Policy. We reserve the right to modify and change the Privacy Policy at any time. Any changes to this policy will be published on the Website.
Platinumlist's Right
You acknowledge and agree that Platinumlist has the right to disclose your personal information to any legal, regulatory, governmental, tax, law enforcement or other authorities or the relevant right owners, if Platinumlist has reasonable grounds to believe that disclosure of your personal information is necessary for the purpose of meeting any obligations, requirements or arrangements, whether voluntary or mandatory, as a result of cooperating with an order, an investigation and/or a request of any nature by such parties. To the extent permissible by applicable law, you agree not to take any action and/or waive your rights to take any action against Platinumlist for the disclosure of your personal information in these circumstances.
Contacting Platinumlist
If you wish to withdraw your consent to our use of your personal information, request access and/or correction of your personal information, have any queries, comments or concerns, or require any help on technical or cookie-related matters, please feel free to contact us via helpcenter@platinumlist.net.
Platinumlist will not deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctioned countries.
The merchant is CÔNG TY TNHH PLATINUMLIST/PlatinumList LLC and is domiciled at 31A Nguyen Dinh Chieu, Dakao Ward, District 01, Ho Chi Mihn City, Vietnam. The owner is Vassiliy Anatoli who may be contacted at vas@platinumlist.net or on +971 4 4573212.
